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Functional CRM Solution Architect

Brainlake Advertising LLC📍 JeddahJob no. 141
Company: Brainlake Advertising LLC
City: Jeddah
Experience: 10+ years in CRM, including 6+ years in functional lead/architect roles

Description

• Lead end-to-end functional design of enterprise CRM solutions on large transformation programs • Run fit-gap analysis and translate business requirements into functional designs and user stories • Hands-on experience with Salesforce, Dynamics 365, SAP CX, Oracle CX, or Pega • Lead stakeholder workshops and oversee functional test strategy and UAT

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