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Company: TAWANTECH
City: Riyadh
Qualification: Bachelor's degree in Computer Science, Software Engineering, Information Technology, AI, or related field
Experience: 10–12 years
Description
• Lead requirements for the AI bot, agent-assist, and interaction analytics • Oversee vendor evaluation, PoCs, and Saudi-dialect quality testing • Design AI governance and guardrails aligned with SAMA and PDPL • Manage integration with T24, MS Dynamics, Cortex, and Cisco IVR
How to apply
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